Dominos Pizza

A few weeks ago my family and i ordered pizza from Dominos. And needless to say we were disappointed. After conversing back and forth with their people and corporate and the local store nearest to our house. We were granted a Credit on our account. What it was - it was for 2 large 3 topping pizza's and a free order of breadsticks. We used the credit tonight. And it was a little bit better. Still disappointing a little but, for a different reason. I think i will just not order from them for awhile.

Bank of America.....

Let me just catch you all up... So on or around the end of April i decided it was time i ordered us some checks so it would make our banking a little easier. So i put the order through and did it through our online banking. And it did not take to long to recieve our checks. Well the checks came and printed on the checks still had my MAIDEN NAME on it. Really ?

Anyhow so i call back in to report the discrepency and to get it rectified and i find out that almost a year later after we were married (by this time it is the 1st of May).  I was not happy and i talked to a rep and i was getting no where and then i talked to a supervisor and at first i thought i would not get anywhere.  But, by then end of the conversation she had told me that she was putting in a request to have sent out to me a Brand new order of checks and they would be coming overnight. And i would not be charged for the order., She also put in a request to have sent out to me Name Change documents sent in the mail so i could sign, send back and my last name could get changed on our account from Richhart to Walls.  That was at the 1st of the month and still NOTHING.

So i was thinking about it and called back in today and i even got on a chat session with a bank representitive. The first rep. Myesha unfortunately and for some reason disconnected the chat. Really ? bad business. So i got on a chat with another rep named Alvin.  And let me tell you that Alvin was so nice and helpful. I told him what i needed and he told me i would need to call into the customer service line to get further assistant from a rep in the customer service phone center. He stayed on chat with me till my phone conversation was completed and even the phone rep was very kind and helpful. So in the end- Very good service.

CVS.COM - Follow up....

Recently I wrote about a terrible experience I had with a CVS.COM phone/call center rep.
The incident in question took place last Monday. Anyhow I wanted to write and follow up. I spoke with a supervisor or rep of their offices and he concurred that I and no customer should be treated and experience what I did. We had a discussion for a few minutes and he said they would also be reviewing the call with the rep who is involved and will be taking care of the matter accordingly.

Also they cancelled my order as I requested and also because of the experience and REFUNDED my money. So I am happy!!! I just wanted to follow up.

CVS.COM = BAD EXPERIENCE

Sorry this is a couple of days late in coming.... things have just been crazy busy.... This is something I feel I have to write and let you all know about. I had placed a order on cvs.com over the weekend and Monday morning I was just simply calling to check the status on things and this is what I encountered. ""here is what i have posted on your facebook page just so you can get a whole picture of what and how your employees in your cvs.com call and customer center center are representing cvs by and how they conduct themselves and treat customers. One rep in particular. BAD CUSTOMER SERVICE: I was just on the phone with KYLE one of your CVS.COM call center reps. About an order and he wanted to and attempted to charge my credit card again for a order I placed online on Saturday night and according to him the system rejected my order because there was not a email address attached to my order. We updated the info and he ran my card again and the card was not being authorized because I have other pending and processing transactions on my bank account. So then he starts talking over me and getting real rude, STARTS ARGUING WITH ME ON THE PHONE and getting real nasty and throwing around that he has worked in a bank for 5 years which I really do not care. He was trying to make a charge again on something that can't happen. Even at the beginning at the call he was getting argumentative and defensive and putting words into my mouth saying I didn't want him to help me and then towards the end of the call he was getting real ugly, argumentive, and treating me as the customer like garbage and just he talked it was like he was looking down on me. He refused to let me talk to a supervisor and then said and insisted that one was not available and I had to request a supervisor at least 3 times and right there on the phone a recorded conversation he scoffed and kind of chuckled at the request and then said sure and was just real rude, unprofessional and said "a supervisor is going to tell you the same thing!" and was accusing me of not wanting him to help me and stuff again. He and other reps like him seem to forget that it is the customers that keep them in a job and that they work for us. We do not work for them and to have someone be so rude and unprofessional is unacceptable. I would like the order processed somehow without making another attempt on my card or I WANT MY ORDER CANCELLED. And as a customer something done and dealt with about this rep. Customers do deserve service like this. "

Retraction on Walmart Post from Earlier....

I have and want to offer a follow up and Retraction on my Earlier Walmart post. And it's simple....


"RETRACTION ON EARLIER POST!!! * The pay issue was because the store cut me a check so that is why funds were reversed. So apologies for frustration of my earlier post. Walmart has renewed my faith and trust. Thank You! "

As stated above the issue occurred because they decided to cut me a check rather than do the direct deposit. I have faith and trust that this company is a wonderful, Ethical, and Honest company.

SHAME ON WALMART.....

Something I need to get the word out on....  Today is payday and I had my paycheck directly deposited and then almost as fast as it was directly deposited it was reversed. So dishonest and unethical of walmart.


Here is what I posted on Facebook on their facebook page. This also will be going on Twitter.



"

I Just want to say that I Used to be an associate for you all and well let's see I am no longer with the company. And today being payday I was and still am DUE my final check. I have direct deposit and It was deposited and then YOU ALL TOOK all my paycheck and funds I set up for direct deposit between 2 accounts you took all my pay back out of my checking and savings accounts. Which is now resulti...ng in me being in the negative, and receiving Overdraft fees. I do not UNDERSTAND A COMPANY who does their associates/former associates wrong like that. You deposit money (pay) into a associates account and then take it all back. That is unethical and completely and clearly dishonest. WE earn our money and do not expect on PAYDAY to have our money reversed by WALMART! money we earned and deserve. Also I was a overnight stocker and was told at the time I interviewed and got hired that I would get paid my base pay and a $1 more a hour overnight differential. Well I never got paid my differential and I just got paid my base rate. Another dishonesty.... No wonder among other things you have such high turn over. I want my Paycheck and what I am due and to not have the money reversed.  "