This is a Post I wrote on the Facebook page of Smith's Food and Drug.
I wanted to share it with you all and here....
Hey I just wanted to write and give a compliment to an Associate in your Smiths Store in Magna, Utah located @ 8055 W 3500 South - Anyhow I was doing some shopping and I was looking for assistance in the dairy area (where the cottage cheese and other items are located). I could not find anyone but, did notice that there was a meat department associate close by so I asked her if she could find someone to help me. She took it a step further. She took interest in what I was looking for and I pointed it out, she then went to see if there was any in the back room after taking down the upc number. She did not find any so she came back and told me and then pointed out that there was one of the other ones (brands) I think it was another Kroger brand one and she honored the price and gave me the cottage cheese that was at the higher price for the sale price because the ones on sale was not in stock! WHAT AWESOME SERVICE!!!! Will definitely be returning! Just love smiths and Kroger. Her name is Cindy! Thanks so much!
Response back from Smith's
"Smith's Food and Drug Stores Wow! Thank you for the kind words, Heidi. We love hearing these amazing stories. We will be sure to pass your praise on to the store and back to Cindy. Thank you and have a great day. "
